1. About Us

[Business Name] (“we”, “us”, “our”) is a fine art gallery and retailer operating at [Website URL]. We are registered in [Country/Region] under [Company Registration Number, if applicable]. Our registered address is [Address].

For any enquiries, please contact us at [Email Address] or [Phone Number].

2. Definitions

“Website” refers to [Website URL] and all associated pages.

“Artwork” refers to any original work of art, limited edition print, or fine art reproduction listed for sale on our Website.

“Buyer” or “you” refers to any person purchasing or browsing Artwork on our Website.

“Order” refers to a request by you to purchase Artwork from us.

“Certificate of Authenticity” refers to the document provided with an Artwork confirming its origin, authorship, and authenticity.

3. Acceptance of Terms

By placing an Order, you confirm that:

• You are at least 18 years of age.
• You have the legal capacity to enter into a binding contract.
• All information you have provided to us is accurate and complete.
• You have read and agree to these Terms and Conditions in full.

We reserve the right to update or amend these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of the Website following any changes constitutes your acceptance of the revised Terms.

4. Artwork Listings and Descriptions

We take care to represent all Artworks as accurately as possible. However, please be aware of the following:

• All images displayed on our Website are for illustrative purposes only. Colours, tones, textures, and dimensions may appear differently on different screens and devices. Actual Artwork may vary slightly from what is depicted online.
• We do not guarantee that your screen accurately reproduces the true colours of any Artwork.
• Dimensions provided are approximate and may include or exclude frames depending on the listing.
• We reserve the right to withdraw, amend, or update any listing at any time without prior notice.

If you have any questions about a specific Artwork before purchasing, please contact us and we will be happy to assist.

5. Authenticity and Certificates of Authenticity

All original Artworks sold through this Website are accompanied by a Certificate of Authenticity, which will be included with your delivery. The Certificate confirms:

• The title, medium, and dimensions of the Artwork.
• The name of the artist.
• Whether the work is an original or a limited edition.
• The edition number (where applicable).

For limited edition prints, the edition number and total edition size are clearly stated in the listing. Once an edition is sold out, no further prints will be produced.

You represent and acknowledge that:

• Purchasing an Artwork transfers physical ownership of the work to you.
• Copyright in the Artwork remains with the artist at all times, unless explicitly stated otherwise in writing.
• You may not reproduce, copy, publish, or commercially exploit any Artwork without the prior written consent of the copyright holder.

6. Pricing and Payment

All prices are displayed in [Currency] and are inclusive of [VAT/applicable taxes] where stated.

We accept payment via [list accepted payment methods, e.g. credit/debit card, PayPal, bank transfer].

Payment must be made in full before an Order is processed and dispatched. Artwork remains the property of [Business Name] until full payment has been received and cleared.

We reserve the right to change prices at any time without notice. The price applicable to your Order is the price displayed at the time you place your Order.

If a pricing error is discovered after an Order has been placed, we will contact you as soon as possible. You will have the option to confirm the Order at the correct price or cancel it for a full refund.

7. Orders and Contract

Your Order constitutes an offer to purchase Artwork from us. An Order is only accepted, and a binding contract formed, when we send you an Order Confirmation by email.

We reserve the right to decline or cancel any Order for any reason, including but not limited to:

• The Artwork being no longer available.
• Suspected fraudulent activity.
• Errors in pricing or product descriptions.
• Inability to process payment.

If we cancel an Order after payment has been taken, we will issue a full refund within 14 days.

8. Shipping and Delivery

We take great care in packaging all Artworks to ensure they arrive safely. All Artworks are professionally packaged using appropriate protective materials.

Delivery timeframes:

• Domestic orders: [X–X working days] from dispatch.
• International orders: [X–X working days] from dispatch, subject to customs clearance.

Delivery timelines are estimates only and cannot be guaranteed. We are not responsible for delays caused by third-party couriers, customs processes, weather events, or other circumstances beyond our control.

Risk of loss and damage passes to you upon delivery of the Artwork to the shipping address provided.

International orders: You are solely responsible for any customs duties, import taxes, VAT, or other charges levied by your country upon import. These costs are not included in the purchase price and will not be reimbursed by us.

We are unable to accept liability for loss or damage once an Artwork has been delivered in good condition and signed for.

9. Damaged Deliveries

We insure all shipments. If your Artwork arrives damaged, you must:

1. Note the damage with the courier at the point of delivery where possible.
2. Retain all original packaging materials.
3. Photograph the damaged Artwork and packaging clearly, including the shipping label.
4. Notify us within 48 hours of delivery by email at [Email Address], including your Order number and photographs.

Failure to notify us within 48 hours of delivery may affect your ability to make a damage claim. We will not accept damage claims for Artworks reported after this period unless a manufacturing defect is demonstrated.

Upon receipt of a valid damage report, we will work with you to arrange a replacement (where available), repair, or appropriate refund.

10. Returns and Refunds

We want you to be delighted with your purchase. If you are not satisfied, please contact us.

Returns for change of mind:

You may return an Artwork within [14/30] days of delivery for a refund, provided that:

• The Artwork is returned in its original condition, with all packaging and the Certificate of Authenticity.
• You contact us at [Email Address] before returning the item to receive a return authorisation.
• Return shipping costs are your responsibility unless the item is faulty or incorrectly described.

Custom and commissioned works:

Custom, bespoke, or commissioned Artworks are non-returnable and non-refundable, except in the case of damage or a material error on our part.

Refunds:

Once we receive and inspect the returned Artwork, we will process your refund within [14] days to your original payment method. We reserve the right to make a deduction for any diminishment in value if the Artwork is not returned in its original condition.

This policy does not affect your statutory rights.

11. Authenticity Disputes

If you believe an Artwork you have received is not as described or is not authentic, please contact us within [180] days of delivery with full details and supporting documentation.

We will investigate the matter and, if the claim is upheld, arrange for a full refund upon return of the Artwork and its Certificate of Authenticity. Independent expert opinion may be sought, the cost of which will be borne by us if the claim is upheld, or by you if the Artwork is confirmed authentic.

12. Intellectual Property

All content on this Website, including but not limited to text, images, logos, graphics, page layouts, and descriptions, is the intellectual property of [Business Name] and/or its artists or licensors and is protected by copyright law.

You may not reproduce, distribute, publish, or use any content from this Website for commercial purposes without our prior written consent.

You may view and print pages from this Website for your own personal, non-commercial use only.

13. Limitation of Liability

To the fullest extent permitted by law:

• We exclude all warranties, representations, or guarantees (express or implied) relating to the Website or any Artwork, except as expressly stated in these Terms.
• We are not liable for any indirect, incidental, special, or consequential losses arising from your use of the Website or purchase of Artwork.
• Our total liability to you in connection with any Order shall not exceed the total price paid by you for that Order.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

14. Privacy and Data Protection

We are committed to protecting your personal data. Please refer to our Privacy Policy [link to your Privacy Policy] for full details on how we collect, use, and store your information.

By using this Website, you consent to our use of your personal data in accordance with our Privacy Policy.

15. Third-Party Links and Services

Our Website may contain links to third-party websites or services. These links are provided for convenience only. We have no control over and accept no responsibility for the content, privacy practices, or terms of any third-party website.

Payment processing is handled by third-party providers. By making a purchase, you agree to the terms and conditions of the relevant payment processor.

16. Governing Law and Disputes

These Terms and Conditions are governed by the laws of the State of Michigan, United States, without regard to its conflict of law principles.

Any disputes arising from these Terms or your use of this Website shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of Michigan, and you hereby consent to personal jurisdiction in such courts.

If you have a complaint, please contact us in the first instance at [Email Address]. We will endeavour to resolve any dispute informally before either party pursues formal legal action.

17. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect.

18. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other policies published on this Website, constitute the entire agreement between you and [Business Name] with respect to your use of the Website and purchase of Artwork.

19. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

[Business Name]

[Address]

[Email Address]

[Phone Number]

[Website URL]